Managing our support tickets is now really straightforwrd, Viono Connect really did the job.
EuropeanTenders, Public Sector Tender Alert Service
Reducing Costs.
The power of automation.
Support requirements for any business are time consuming and often costly. That is just a consequence of being in business and having customers that need you.
Excellent support and customer care is key to running a successful business which is why Viono Connect has been developed to make the process of helping your customers as simple as it can be. Much of what we have done is build around the power of automation - automating as many of the daily tasks involved in running a help desk as we can.
Pre-formed responses, ticket alerts, status updates and ticket merging are just a few of the ways that we help you to save time and cut costs, without jeopardising your relationship with your customers.