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Working With Viono

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Home / FAQs / Working With Viono

Working With Viono

1. Who are Viono?
Viono is a software company that specialises in applications and solutions for businesses of any size and shape; Viono Connect being one of those solutions. 

2. How much technical knowledge do I need to use your help desk?
You don't need any technical knowledge! If you can do all of the basics on a computer and browse the web, you can use the Viono Connect help desk. 

3. How can I contact Viono?
You can get in touch with us at support@vionoconnect.com or fill out our contact form. Alternatively, call us on 0800 408 3828

4. Who is Viono Connect suitable for?
Viono Connect has been built in such a way that it is suitable for companies and businesses of any size. Whether you are looking for a single agent help desk to answer just a few support tickets or if you are a multi-national corporation with hundreds of agents worldwide answering a considerable number of support requests, Viono Connect can offer you the right solution.

5. How long will it take to get my help desk up and running?
When you sign up to Viono Connect, your help desk can be online in a matter of minutes. We will email your log in details to you, then all you have to do is log in and add your personal settings. 

6. Do you have any examples of where Viono Connect has helped other businesses?
Sure! Take a look at our case studies to find out about other businesses that we have helped. Also keep an eye out on the website for testimonials from more of our satisfied customers. 

7. How do I sign up?
That's easy. Just go to our Plans & Pricing page to take a look at the various packages that we offer. Choose the plan best suited to your business, and click to sign up. 

8. Your standard packages don't really suit my needs.
Not a problem, just get in touch with us or sign up for our bespoke package and we can discuss a tailor made solution created specifically for your business.

Call us on 0800 408 3828
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